Sports / Live
Every term in this glossary comes directly from what you see inside the 399de lobby — game screens, the cashier, odds boards and your account page.
Glossary knowledge is not about memorising definitions. It changes how you read the lobby in real time. When a game screen shows a volatility rating, you know whether that round is likely to pay out in small frequent steps or in less frequent but larger amounts.
Terms cluster around four areas of the platform. Matching a term to where it lives helps you look it up faster when you need it during a session.
These terms appear on game screens and paytables — RTP, volatility, house edge, RNG, paylines and multipliers. You see them most clearly in slot rooms such as those from PG Soft and Pragmatic Play, where the information panel shows the game's configured return and feature rules.
Asian handicap, over/under, moneyline and spread live in the sportsbook. Cricket markets on IPL and BPL fixtures use these formats most, and the odds board labels each selection with the format type so you can see what you are reading before you place anything.
Deposit, withdrawal, rollover, turnover, e-wallet and transaction status all belong here. Your account cashier shows these terms when you move funds using Nagad, Rocket or Upay — the balance page and transaction history use the same vocabulary so you can track each step.
Wagering requirement, qualifying stake, eligible game and expiry are the terms attached to any information.
The six terms below appear on almost every game screen and odds board. Each definition is written in plain English so you can scan it mid-session without breaking your flow.
RTP stands for Return to Player. It is the percentage of total wagered amount a game is configured to return over a large number of rounds. A 96% RTP means the game pays back 96 units for every 100 wagered across its full statistical cycle.
House edge is the mathematical advantage the platform holds on each game or market. It is the complement of RTP carries a 4% house edge. It applies consistently across all rounds and is built into the game's configuration, not adjusted per session.
Volatility describes how a slot distributes its payouts. Low volatility means smaller, more frequent wins. High volatility means wins come less often but can be larger when they do land. Game screens from PG Soft and Pragmatic Play often display this rating in the information panel.
A wager or turnover requirement is the total stake amount you must place before a withdrawal can be processed. If a condition shows a 5x turnover on a 1,000 taka deposit, you need to place 5,000 taka in qualifying stakes. Your account page tracks progress.
A jackpot feature is a prize-pool mechanic built into certain slot titles. It accumulates from a share of wagers placed on that game and triggers under conditions set by the provider.
A live dealer game streams a real human dealer running a table — baccarat, roulette or blackjack — to your screen in real time. You place bets on a digital interface while watching the physical deal happen. Our live casino section carries titles from Pragmatic Play and Microgaming.
These six terms come up once you move past game basics into the cashier, sportsbook odds board and your account verification steps.
Asian handicap is a sportsbook betting format that removes the draw outcome by giving one team a head start in goals or runs.
Over/under is a market where you predict whether a combined score or statistic — total runs in a cricket innings, total goals in a match — will finish above or below a line
Rollover is the total bet volume required on your account before a specific fund balance becomes eligible for withdrawal. It differs from a promotional wagering requirement — rollover may apply to deposit funds depending on the product terms shown in your account cashier.
An e-wallet is a mobile-linked payment account — such as Nagad, Rocket or Upay — that you connect to your 399de cashier. Funds move between your mobile wallet and your account balance. Each method shows its own deposit and withdrawal fields and limits inside the cashier page.
KYC stands for Know Your Customer. It is the identity verification process your account must pass before certain actions — typically larger withdrawals — are processed. The account verification page shows the exact documents required and the steps to submit them through your profile settings.
These are controls available in your account settings that let you manage how you interact with the platform — session visibility, account pause options and access to your transaction history. The settings page inside your signed-in account lists the tools available to you at this time.
Terms rarely appear in isolation — they stack. When you open Crash Skyward, the game screen shows a multiplier that rises until it stops. The RTP figure, if the provider exposes it, sits in the information panel accessible from the game's menu icon.
The multiplier in Crash Skyward is the live RTP expression of that round. It rises from 1x and stops at a point determined by the RNG. The game's information panel is where the provider-configured RTP figure appears, if it is exposed for that title.
After a Nagad or Rocket transaction, the cashier page shows a status label — pending or confirmed — beside each entry in your transaction history. These labels map directly to the wallet terms defined in this glossary and in the cashier's own help text.
On a BPL match page, the Asian handicap line appears beside the moneyline options. The format label tells you the head-start value applied to the selection. Reading this term correctly prevents misreading a -1.5 line as a simple win market.
The promo board in your account lists information. Each links to a terms panel that names the wagering requirement, the eligible game rooms and the expiry date.
If a definition in this glossary does not match what you see on your screen, the support team can clarify. Published support routes are listed below — use the channel that works best for your device and situation.
Open the chat icon from any page while signed in. The support team can walk through a specific term or account screen with you in real time. Available directly from the lobby or cashier page.
Send a detailed message from your registered email address. Include a screenshot of the term or screen you are asking about. You will receive a response to your account email address.
The help centre linked in the site footer covers account, payment and game term FAQs in more detail. Search by keyword — terms like KYC, rollover and RTP each have their own entries with worked examples.
These questions cover how the terms in this glossary connect to specific actions on your account — not just what the words mean, but where they appear and what you do next.
Open the game, then tap or click the information icon — usually a small i or menu symbol in the corner. If the provider has configured RTP disclosure, it appears there. Not all titles expose this figure; it depends on the provider's own settings for that game.
Open the cashier from your signed-in account page. The available methods — Nagad, Rocket, Upay — appear with their individual deposit fields and limit ranges. Choose the wallet you have already funded and follow the fields shown on that method's deposit screen.
Your account activity page or the relevant offer terms panel shows a progress indicator when a turnover condition is active. It updates as qualifying stakes are placed. The eligible games and markets that count toward the total are listed in the terms attached to that specific condition.
The account verification page shows each required document and the upload fields. Processing time is not published as a fixed figure — the page shows your current status and will updat
Yes. The transaction history section inside your signed-in account page lists every deposit and withdrawal entry with amount, method, timestamp and status. Nagad and Rocket transfers each show the method label so you can filter your history by payment type if needed.
Open the sportsbook and select a cricket fixture — IPL or BPL matches carry both formats when available.